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KMID : 1023420120120060644
Journal of Dental Hygiene Science
2012 Volume.12 No. 6 p.644 ~ p.651
Workplace Friendship and Organizational Effectiveness of Dental Hygienists
Yoo Young-Suk

Seo Young-Joon
Kim Sung-Ho
Abstract
This study purports to measure the level of work friendship in dental clinic and examines the friendship`s effect on the organizational effectiveness. Data were collected from workers who worked in dental clinic located in Seoul and Gyeonggi areas by self-administered questionnaires from early in October till lately in September, 2009 through direct interview and e-mail. Among 250 questionnaires, 240 responses were returned, and 17 copies with an inaccurate answer were excluded. Finally 223 responses were analyzed through SPSS program. The study revealed that the work friendship in dental clinic has enormous influence on job satisfaction, occupational commitment, intent to leave, stress etc. The results imply that the managers of the dental clinics need to create an organizational climate which emphasizes on a good relationship among members and have them take part in various committees or informal activities.
KEYWORD
Dental hygienists, Organizational effectiveness, Workplace friendship
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